Terms and Conditions

Effective Date: 17.01.2026

Welcome to thejourneykwantu.co.za, operated under the brand Lucky Fish (“we”, “us”, “our”). We provide online casino and related digital services to users located in South Africa. By accessing or using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

1. Types of Data Collected

We may collect and process various categories of personal and technical information to provide our services lawfully and effectively.

Personal identification data (such as name, date of birth)
Contact information (such as email address)
Account and transaction details
Technical data (IP address, device and browser information)

2. Purposes of Processing

Personal data is processed in accordance with applicable South African laws, including the Protection of Personal Information Act (POPIA), for legitimate business purposes.

Account creation and management
Verification and compliance obligations
Providing customer support
Improving website performance and user experience

3. Sharing with Third Parties

We may share user data with trusted third parties only where necessary and lawful.

Payment service providers
Identity verification partners
Regulatory or legal authorities when required by law

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to ensure functionality and enhance user experience.

Essential cookies for site operation
Analytical cookies to understand usage patterns
Preference cookies to remember user settings

5. Data Security

We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, or alteration.

6. Retention Period

Personal data is retained only for as long as necessary to fulfil the purposes outlined in these Terms and to comply with legal and regulatory obligations.

7. User Rights

Users located in South Africa have specific rights regarding their personal information.

The right to access personal data
The right to request correction or deletion
The right to object to certain processing activities
The right to lodge a complaint with the relevant authority

8. External Links

This website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any external sites.

9. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will become effective upon publication on this website.

10. Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

Email: [email protected]

Site web: thejourneykwantu.co.za